Owner Frequently Asked Questions

Info You Need
How do you determine what my property should rent for?
Select 1 Realty’s property manager will come out to your property to evaluate how much your property should rent for and what needs to be done to get the desired rent. 

How does Select 1 Realty Property Management handle repairs to my property?
Select 1 Realty Property Management will either use their handyman or outsource the repair to one of our license and insured vendors.  When you sign on with Select 1 Realty, property management, your manager will discuss your specific maintenance needs and instructions.

How long will it take my manager to call me back?
All calls are returned within 24 hours or by the next business day.

I have insurance through my HOA, why do I need a separate policy?
The HOA’s insurance covers items in your association’s documents (Roof, exterior walls etc.)  Each HOA is different with what it covers.  A private Home Owner’s policy covers the interior contents of the property (cabinets, appliances etc.).  A Landlord policy covers owners for many different issues including liability issues.

If I leave the country does Select 1 Realty Property Management have ability to manage my property?
Select 1 Realty Property Management currently manages property for owners living around the world.  Select 1 Realty Property Management has many systems in place to help absentee owners get the information that they require. 

What do I need to get Select 1 Realty Property Management to manage my property?
All Select 1 Realty Property Management needs to get started is a signed contract, paperwork, Insurance information and a copy of your keys.

What documentation will I need to provide my manager?
If your property is located in a HOA, you will need to provide copies of the Rules and Regulations, a blank tenant registration form (if tenants are required to register.)  The names of your HOA Manager, Management Company and telephone number.  If you have vendors that work at the property we will need a list of any and all contractual service items and/or vendors, including their representatives names and telephone numbers (e.g. laundry service provider, waste service provider, landscaper, pest control service contractor, Home Warranty or appliance warranty provider (s) etc.) If your property is currently rented we will need a copy of all current rental agreements as well as any other relevant and pertinent documentation such as credit applications, correspondence, notices sent to tenants etc.

What is a reserve? How is it funded and what is it used for?
Your account reserve is an amount of money that is held in Select 1 Realty Property Management’s trust account for issues that might arise on your property. The reserve account is typically funded by an initial payment made by the owner.   The reserve is kept so that owners don’t have to send emergency money to fund repairs or other issues on their property.

What type of insurance do I need for my property?
You will need to have Landlord policy naming Select 1 Realty additional insured, additional interest or have a provision that covers the property manager.

Who do I contact if I have a question on my monthly statement?
Please contact our controller via email [email protected]  or via phone 925-706-9000 X 11.

Who retains the tenant’s security deposit?
Select 1 Realty Property Management does.  We have 21 days from the day keys are returned to process the refund to the tenant.  The security Deposits are maintained in a trust account and do not collect interest.

Why do I need to have Select 1 Realty Property Management named additionally insured or additional interest on my Landlord Policy?
Select 1 Realty Property Management requires its owners to name Select 1 Realty Property Management additional insured, additional interest or have language in the policy covering the property manager due to the great cost of litigation. Select 1 Realty Property Management is able to provide its service at competitive rates due in part to the owner’s Landlord policy being obligated to pick up coverage for all issues related to the property.

Talk to us

We make it easy to reach us! Our management team is responsive and accessible. Give us a call, send us a note, or stop by our office.

Antioch: 925.706.9000
Brentwood: 925.308.7311
925.706.7735
[email protected]
CA BRE #02124826

Find us

1500 A St, Antioch, CA 94509
Say Hello

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Select 1 Realty Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

What Our Clients Say

4.8/5
4.8 /5
499 Reviews

Survey
5.0/5
Jan 15, 2023
Gerardo
I really like the fact that as soon as I requested maintenance for my house imidiate action was takein to resolve the issue everyone was really respectfull and extreamly professional I totally happy to be a part of this working together with select 1 realty thank you for the great work you guys have to offer
Survey
5.0/5
Jan 12, 2023
Lonisha
Thank you so much Select 1, every time I need maintenance you guys are always right on time, Greatly appreciated
Google
5.0/5
Dec 28, 2022
Google Lonisha
I have been renting from select 1 for about 2years, Can not say anything bad about them, I needed a place to move asap wit my son, they got me approved quick, and the rest is history, Thanks Select 1 always the best🥰
Business Owner replied on Dec 29, 2022:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Select 1 Realty Property Management
Survey
4.0/5
Dec 27, 2022
Luis
.
Survey
5.0/5
Dec 27, 2022
Leah
Michael J. Has been a pleasure to work with.
Google
5.0/5
Dec 23, 2022
Google Scott
Prompt, courteous and Professional service. I've had 2 properties with Select 1 for over 10 years. I would not hesitate to recommend them to any new rental property owner.
Survey
5.0/5
Dec 19, 2022
Mandy
They are the best!! Very responsive & maintenance always done in a timely manner
Survey
4.0/5
Nov 27, 2022
John
Do NOT like that I am forced to carry YOUR renter's insurance company instead of my preferred one.
Google
5.0/5
Nov 16, 2022
Google Corey
Professional and consistent For many years! Thanks to the Select one team
Survey
5.0/5
Nov 14, 2022
Rondle
I have no negative comments ,I have been with Select1 for a long time.
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LOCATION
1500 A St, Antioch, CA 94509

CA DRE #02124826

CONTACT
Antioch: 925.706.9000
Brentwood: 925.308.7311
Fax: 925.706.7735

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