Owner Frequently Asked Questions

Info You Need

How do you determine what my property should rent for?
Select 1 Realty’s property manager will come out to your property to evaluate how much your property should rent for and what needs to be done to get the desired rent. 

How does Select 1 Realty Property Management handle repairs to my property?
Select 1 Realty Property Management will either use their handyman or outsource the repair to one of our license and insured vendors.  When you sign on with Select 1 Realty, property management, your manager will discuss your specific maintenance needs and instructions.

How long will it take my manager to call me back?
All calls are returned within 24 hours or by the next business day.

I have insurance through my HOA, why do I need a separate policy?
The HOA’s insurance covers items in your association’s documents (Roof, exterior walls etc.)  Each HOA is different with what it covers.  A private Home Owner’s policy covers the interior contents of the property (cabinets, appliances etc.).  A Landlord policy covers owners for many different issues including liability issues.

If I leave the country does Select 1 Realty Property Management have ability to manage my property?
Select 1 Realty Property Management currently manages property for owners living around the world.  Select 1 Realty Property Management has many systems in place to help absentee owners get the information that they require. 

What do I need to get Select 1 Realty Property Management to manage my property?
All Select 1 Realty Property Management needs to get started is a signed contract, paperwork, Insurance information and a copy of your keys.

What documentation will I need to provide my manager?
If your property is located in a HOA, you will need to provide copies of the Rules and Regulations, a blank tenant registration form (if tenants are required to register.)  The names of your HOA Manager, Management Company and telephone number.  If you have vendors that work at the property we will need a list of any and all contractual service items and/or vendors, including their representatives names and telephone numbers (e.g. laundry service provider, waste service provider, landscaper, pest control service contractor, Home Warranty or appliance warranty provider (s) etc.) If your property is currently rented we will need a copy of all current rental agreements as well as any other relevant and pertinent documentation such as credit applications, correspondence, notices sent to tenants etc.

What is a reserve? How is it funded and what is it used for?
Your account reserve is an amount of money that is held in Select 1 Realty Property Management’s trust account for issues that might arise on your property. The reserve account is typically funded by an initial payment made by the owner.   The reserve is kept so that owners don’t have to send emergency money to fund repairs or other issues on their property.

What type of insurance do I need for my property?
You will need to have Landlord policy naming Select 1 Realty additional insured, additional interest or have a provision that covers the property manager.

Who do I contact if I have a question on my monthly statement?
Please contact our controller via email beverly@select1realty.com  or via phone 925-706-9000 X 11.

Who retains the tenant’s security deposit?
Select 1 Realty Property Management does.  We have 21 days from the day keys are returned to process the refund to the tenant.  The security Deposits are maintained in a trust account and do not collect interest.

Why do I need to have Select 1 Realty Property Management named additionally insured or additional interest on my Landlord Policy?
Select 1 Realty Property Management requires its owners to name Select 1 Realty Property Management additional insured, additional interest or have language in the policy covering the property manager due to the great cost of litigation. Select 1 Realty Property Management is able to provide its service at competitive rates due in part to the owner’s Landlord policy being obligated to pick up coverage for all issues related to the property.

Talk to us

We make it easy to reach us! Our management team is responsive and accessible. Give us a call, send us a note, or stop by our office.

Antioch: 925.706.9000
Brentwood: 925.308.7311
Toll Free: 800.887.3532
925.706.7735
info@select1realty.com
CA BRE #00791162

Find us

1500 A St, Antioch, CA 94509

Say Hello

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Select 1 Realty Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

What Our Clients Say

4.8/5
4.8 /5
428 Reviews

Survey
5.0/5
Jan 11, 2021
Select 1 Realty
select has always been quick to get issues taken care of....very pleasant people to work with
Survey
5.0/5
Jan 8, 2021
Select 1 Realty
GREAT PRICES AND EXCELLENT CUSTOMER SERVICE
Survey
5.0/5
Jan 8, 2021
Select 1 Realty
I have been with Select 1 Realty for about a year and a half, and have had no issues. Kudos to the staff!
Survey
5.0/5
Jan 8, 2021
Select 1 Realty
Select 1 Realty is a fine property management company. I’ve rented from them for 6 years and any problems that came up were responded to quickly and professionally.
Survey
5.0/5
Jan 8, 2021
Select 1 Realty
Cristina is great at responding quickly and efficiently. The repair man Carlos and his team are very professional and good people.
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LOCATION
1500 A St, Antioch, CA 94509

CA DRE #00791162

CONTACT
Antioch: 925.706.9000
Brentwood: 925.308.7311
Fax: 925.706.7735

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