Owner Frequently Asked Questions

Info You Need
How do you determine what my property should rent for?
Select 1 Realty’s property manager will come out to your property to evaluate how much your property should rent for and what needs to be done to get the desired rent. 

How does Select 1 Realty Property Management handle repairs to my property?
Select 1 Realty Property Management will either use their handyman or outsource the repair to one of our license and insured vendors.  When you sign on with Select 1 Realty, property management, your manager will discuss your specific maintenance needs and instructions.

How long will it take my manager to call me back?
All calls are returned within 24 hours or by the next business day.

I have insurance through my HOA, why do I need a separate policy?
The HOA’s insurance covers items in your association’s documents (Roof, exterior walls etc.)  Each HOA is different with what it covers.  A private Home Owner’s policy covers the interior contents of the property (cabinets, appliances etc.).  A Landlord policy covers owners for many different issues including liability issues.

If I leave the country does Select 1 Realty Property Management have ability to manage my property?
Select 1 Realty Property Management currently manages property for owners living around the world.  Select 1 Realty Property Management has many systems in place to help absentee owners get the information that they require. 

What do I need to get Select 1 Realty Property Management to manage my property?
All Select 1 Realty Property Management needs to get started is a signed contract, paperwork, Insurance information and a copy of your keys.

What documentation will I need to provide my manager?
If your property is located in a HOA, you will need to provide copies of the Rules and Regulations, a blank tenant registration form (if tenants are required to register.)  The names of your HOA Manager, Management Company and telephone number.  If you have vendors that work at the property we will need a list of any and all contractual service items and/or vendors, including their representatives names and telephone numbers (e.g. laundry service provider, waste service provider, landscaper, pest control service contractor, Home Warranty or appliance warranty provider (s) etc.) If your property is currently rented we will need a copy of all current rental agreements as well as any other relevant and pertinent documentation such as credit applications, correspondence, notices sent to tenants etc.

What is a reserve? How is it funded and what is it used for?
Your account reserve is an amount of money that is held in Select 1 Realty Property Management’s trust account for issues that might arise on your property. The reserve account is typically funded by an initial payment made by the owner.   The reserve is kept so that owners don’t have to send emergency money to fund repairs or other issues on their property.

What type of insurance do I need for my property?
You will need to have Landlord policy naming Select 1 Realty additional insured, additional interest or have a provision that covers the property manager.

Who do I contact if I have a question on my monthly statement?
Please contact our controller via email [email protected]  or via phone 925-706-9000 X 11.

Who retains the tenant’s security deposit?
Select 1 Realty Property Management does.  We have 21 days from the day keys are returned to process the refund to the tenant.  The security Deposits are maintained in a trust account and do not collect interest.

Why do I need to have Select 1 Realty Property Management named additionally insured or additional interest on my Landlord Policy?
Select 1 Realty Property Management requires its owners to name Select 1 Realty Property Management additional insured, additional interest or have language in the policy covering the property manager due to the great cost of litigation. Select 1 Realty Property Management is able to provide its service at competitive rates due in part to the owner’s Landlord policy being obligated to pick up coverage for all issues related to the property.

Talk to us

We make it easy to reach us! Our management team is responsive and accessible. Give us a call, send us a note, or stop by our office.

Antioch: 925.706.9000
Brentwood: 925.308.7311
925.706.7735
[email protected]
CA BRE #02124826

Find us

1500 A St, Antioch, CA 94509
Say Hello

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Select 1 Realty Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

What Our Clients Say

4.8/5
4.8 /5
485 Reviews

Survey
4.0/5
Sep 18, 2022
Michael
I was pleased with the way my move-out was handled by Select 1 - the response to my notice was quick, specific, and provided quality references to help clean the house after my departure. I have rented from Select 1 for nearly 7 years - and Select always responded quickly to my service requests - although they were few. The Corona virus changed everything, and I would still be renting but accidently found a great house to purchase in western Antioch. The timing and the price were perfect,, plus I was able to beat the surge in mortgage interest rates. i enjoyed my stay at Haig Ct. first, and then Bonraven Way - both Select 1 properties. Thank you
Google
5.0/5
Sep 14, 2022
Google Lee
Great customer service and on time payments
Survey
5.0/5
Sep 7, 2022
Sandra
Great folks
Survey
5.0/5
Aug 23, 2022
Cai
Highly recommended
Survey
5.0/5
Aug 18, 2022
Yolanda
Thank you for the great service you have given us.
Survey
5.0/5
Aug 15, 2022
Amina
They always respond in a timely manner and get the job done! Appreciate all there hard work
Survey
5.0/5
Jul 21, 2022
Nicole
Super lucky to have found Select 1!!! I am so happy in my rental home!! The staff at Select 1 are kind and responsive, nothing but great service!!!
Google
5.0/5
Jul 21, 2022
Google David
Very responsive and efficient
Survey
5.0/5
Jul 17, 2022
Om
The best. Debbie was so friendly, understanding and always ready to help.
Survey
5.0/5
Jul 15, 2022
Tony
Staff is very helpful
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LOCATION
1500 A St, Antioch, CA 94509

CA DRE #02124826

CONTACT
Antioch: 925.706.9000
Brentwood: 925.308.7311
Fax: 925.706.7735

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